Privacy
Privacy policy
What we collect when you request a quote or get in touch, how we use it, and the choices you have.
About this policy
This policy explains what information Five Sixteen Lighting Co. (“we” or “us”) collects through this website or when you call or email us, how we use it, and the choices you have.
In short: we use what you send us to answer your request and provide the service you ask for, and we don’t sell it.
What we collect
When you request a quote. Our quote form asks for:
- Your name, phone number and email address, and the best way to reach you
- The name of the business, church, HOA or other organization, if you choose to add it
- The type of property, the services you’re interested in and what you’d like lit
- The street address, city and ZIP code, and how many stories the building has
- When you’d like your lights up, any notes you add, and how you heard about us
- Your agreement that we can contact you about your quote by phone, text or email
Some of these are optional, and you can leave them blank. The form also sends two hidden fields that help us block spam: a trap field that should stay empty, and how long the form was open before you sent it. It may also add a random reference number so the same request isn’t delivered twice.
When you call or email us. We receive your phone number or email address, along with whatever you choose to tell us.
When you visit. As with any website, your browser shares basic technical details, such as your IP address and browser type, with the services that deliver the pages to you. You don’t need to give us anything else to browse the site.
How we use it
We use your information to:
- Respond to your request and contact you about it, the way you agreed to in the form
- Plan a design for your property, and prepare and discuss your quote
- Provide the service you ask us for, such as scheduling your installation
- Understand how people find us, if you tell us how you heard about us
Planning a design can include looking up the address on an online map. We don’t sell your personal information.
Who else handles it
A few service providers help us run this website, and they receive information as part of that work:
- Website hosting. Our hosting provider delivers the site to your browser and processes the quote form when you send it.
- Email delivery. An email service delivers your quote request to our inbox.
- Google Fonts. The site’s fonts load from Google Fonts, so Google receives your IP address and basic browser details when it sends the font files. Google’s privacy policy explains how it handles that information.
- Google Maps. The Service Area page can show a map from Google Maps. It loads only if you choose to show it. Google then receives your IP address and basic browser details, and may set its own cookies. Google’s privacy policy explains how it handles that information.
We may also share information when the law requires it.
Cookies and tracking
This site doesn’t set cookies, and it doesn’t use analytics, advertising or other tracking tools at this time. If you choose to show the map on the Service Area page, Google Maps may set its own cookies.
How long we keep it
We keep your information for as long as we need it to respond to you, provide our service and keep normal business records.
Your choices
You can ask to see the information you’ve given us, correct it, or have us delete it. You can also ask us to stop contacting you. Questions about this policy are welcome too.
Email fivesixteenlightingco
Children
This site is not directed to children under 13, and we don’t knowingly collect information from them. If you believe a child has sent us information, please contact us so we can delete it.
Changes to this policy
If we change what we collect or how we use it, for example by adding a new tool to the site, we’ll update this page and the date below.
Last updated:
When you’re ready
Let’s plan the lights for your place.
Tell us about your property. We’ll plan a design around it and prepare your quote.